Debugging Instructions

  1. MarkerStart hatch22 from within Revit.
  2. Go to the 'Settings' tab
  3. Toggle the 'Debugging' button.
  4. In the 'Debugging Token' text field, paste the token I will provide you.
    It will look similar to this: 794a7ab9-6f66-c90c-a9ce-123456789abc
  5. Close and restart hatch22 twice.
  6. A dialog box should pop up with a path to a text file. It will be similar to this:
  7. Take all of the steps that lead up to the point where things go wrong.

    If there is a error message box, please take a screen shot of that and send it to me.
    Close any error boxes.

    If hatch22 can be closed, do that now.
    A text file should open similar to this.
  8. Please send the contents of that file along with any relevant screen shots to info@mertens3d.com.
  9. Once finished, if you remove the Debugging Token the text file will stop appearing. You will likely need to restart Revit.
  10. Thank you for your help in making a better product.

© 2023 - mertens3d