Joining Email Accounts

  1. Login the website under with the old email address.
    You may need to Register an account if you haven't ever logged in with that email account before.
  2. Go to the Manage License and verify that the prior license is listed. If it is not, please contact info@mertens3d.com . Send what information you have such as the rough date when it was purchased, the company name associated with it, the users name, etc.
  3. If it was found, go to the Assets Type in the new email address in the email field and select "Add Admin".
    Warning - this gives full control to the email address you provide.
  4. Login the website under the new email address
  5. Go to the Manage License You should now see the license information from the older email address.

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